Monday 25 November 2013

Post Austria FAIL !! be ware and think twice...



Hi, 
Last month i should get my letter that had been sent from indonesia with ems service to austria. BUT I HAVENT GOT THAT TILL NOW. I call pos indonesia to clarify this thing because post auatria said to do that but they said please call austrian post... what is happening here ? And by the way, i tracked my letter was still in verteilzentrum linz since 2 days after it s sent but they said it s not there !CAN YOU CLARIFY this !? I HAVE CALL THE SENDER AND POST INDONESIA AND THEY SAID I HAVE TO CALL YOU DUDE !!!

and the answer:
We would like to thank you for your e-mail message which we have taken into consideration.
Unfortunately, arrived from Indonesia to your shipment EE157408130ID no official enquiry in Austria. Please contact your local post office in Indonesia.
We are very sorry that we cannot help in this case and remain at your disposal for any further enquiries.
Kind regards,
Anita Winkler
Austrian Post Corporation
Customer Service
Haidingergasse 1
1030 Vienna
Tel: +43 810 010 100
Fax: +43 577 67 22071
http://www.post.at/kundenservice

What the hell ? EMS service and it fails ? you pay more to fail ? so you people out there, IF YOU USE AUSTRIAN POST YOU KNOW WHERE YOUR LETTER HAS BEEN SENT... TO NO WHERE !!!